Is it a good idea to have an automated phone answering system? Ummmm…No! Here’s why your business should ditch automated voice attendants and have humans answering your phones.   Have a Human Answer Your Business Phone from Answer 365

If you struggle to find customer service coverage when employees take time off, then you need remote reception. Check out our SlideShare to find out why your business should use remote reception.  Remote Reception for Business from Answer 365

Telephones have a way of turning even the most spectacular of individuals into just another faceless, nameless entity. If you want to stand out when talking on the phone, you need to practice. Whether you’re trying to ace that telephone interview, or you want to be unforgettable to your customers when they call you, here’s […]

Customer service is what we do best here at Answer 365. We understand just how important customers are to every business. Do you know the facts? Here are some statistics that prove just how important customer service really is: Here are some tips to help you ensure that your business is providing the best possible […]

Don’t be forgettable to your customers when they call you. Watch our latest video to learn how to stand out on the phone.   

Watch our latest video to learn about the wide range of services that a call centre can provide your business. 

Here are the questions you should ask when you’re looking for a call centre for your business.åÊ åÊ Questions to Ask When Looking for a Call Centre from Answer 365

Check out these customer service tips, because no matter how good you are, there is always room for improvement. 

Here are some of our favourite Customer Service Quotes that are sure to keep you and your team motivated.   Customer Service Quotes from Answer 365

Provide excellent customer service with our phone communication tips.