• Our Services
  • Industries
  • FAQs
  • About Us
  • Careers
  • Client Login
  • Contact
  • Blog
1-800-701-7774 Request A Quote
Français
Answer 365
  • Careers
  • Client Login
  • Contact
  • 1-800-701-7774
  • Call Center Services
    • Appointment Booking
    • Remote Reception
    • Customer Service
    • Emergency Response
    • Franchisee Services
    • Order Processing
    • Employee Check Ins
    • Server Monitoring
    • Technical Support
  • Industries
    • Towing & Tire
    • Electricians & Plumbers
    • Medical & Healthcare
    • Trades & HVAC
    • Properties & Real Estate
  • About Us
  • Request a Quote

Home / Blog

11 June 2015

Keep Customer Service Consistent over the Summer

Customer Service

Summertime can be busy time for your business, but it’s no time to let customer service take a back seat. Beat the summer business blues and use these tips to keep customer service consistent over the summer. Plan ahead for staff vacations Your customers shouldn’t have to suffer because your staff is taking a vacation. […]

3 June 2015

Fun Ways to Increase Customer Engagement This Summer

Customer, Customer Service

Don’t lose touch with your customers during the summer. Increase customer engagement and customer satisfaction with these tips for staying in touch with your customers during the sunniest season of the year! Interact with your customers on social media Even big, established companies can benefit from doing this. Take to Twitter, Facebook or Instagram and […]

28 May 2015

How Virtual Reception Can Help Small Businesses

Customer Service, Virtual Reception

Virtual reception isn’t just a service that large companies can utilize. Small businesses can boost their income and keep their customers happier by utilizing the service, too. Here’s how virtual reception can help small businesses thrive. Improve Your Image If your small business still has that ‘small business’ feel about it, a virtual reception service […]

21 May 2015

How to Know if You Need Call Centre Services

answering, call centre, Customer Service, phone

Are you wondering whether your business might just benefit from using call centre services? Here are some ways that you can tell if it’s time to start using call centre services to help your business succeed. Your employees are being pulled from their jobs to answer the phones. While being busy is a good thing, […]

14 May 2015

How Smiling Impacts a Phone Call

Customer Service, phone call, smiling

You’ve probably heard that customer service reps should always smile when talking on the phone, but is it all just a gimmick, or does smiling really affect the tone of the call? Here’s how smiling impacts a phone call, and why your employees should be talking with smiling faces. Smiling affects your vocal tone When […]

7 May 2015

How Customer Service Drives Customer Retention

Customer Service

In today’s busy world, customer service can be easily overlooked by business owners. New technology means customers are more self-reliant than ever before, but that doesn’t mean you can skimp on providing great customer service. The truth is, no matter how infrequently your customers interact with you or your staff, when they do interact, it […]

27 April 2015

How to Keep Your Employees Happy

happy employees

It doesn’t matter how large or small your company is, or even what it does or sells. If you don’t keep your employees happy, you’ll never be truly successful. Every business is different when it comes to the specific needs of its employees, but there are some universal concepts you can apply to help keep […]

20 April 2015

10 All-Time Great Customer Service Quotes

Customer Service, Quotes

Customer service is one of the most important aspects of any business. Get it right, and it can completely transform your company. Get it wrong, and you could be shutting up shop before you’ve even had a chance to succeed. Here are ten of the all-time greatest customer service quotes to inspire your business to […]

13 April 2015

How to Create a Company Culture that Leads to Great Customer Service

company culture, Customer Service

Your company culture and your customer service are inextricably linked. If you have unhappy employees, it will trickle down and affect your customers. On the other hand, if you create an amazing company culture, your customers will benefit from great customer service. Here’s how to create a company culture that leads to great customer service. […]

6 April 2015

Unique Ways to Deliver Above and Beyond Customer Service

Customer Service

You’ve probably heard the phrase, ‘Wow your customer,’ but you are not really sure of how to go about doing that. Anyone can provide good customer service, but it takes a little something extra to provide outstanding, ‘wow-factor’ service. Here are some unique ways to deliver above and beyond customer service. Create an awesome company […]

Page 30 of 39« «...30...» »

Recent Posts

  • Customer Service with a Personal Touch August 15, 2025
  • Why Answer 365 is the Backbone of Your Business Success July 22, 2025
  • Why Friendly Answering Services Matter for Customer Retention July 18, 2025
  • How Answer 365 Finds Solutions for Every Industry July 11, 2025
  • Why Choose Answer 365 for Your Call Center Needs July 3, 2025

Contact Information

1-800-701-7774 sales@answer365.ca Request A Quote
  • Services
  • Industries
  • About
  • Contact

Services

  • Call Center Services
  • Answering Services

Industries

  • Home Heating Oil and Gas
  • Properties & Real Estate
  • Electricians & Plumbers

Support

  • FAQs
  • Client Login
  • Contact

About

  • About Us
  • Careers
  • Blog
  • Sitemap
Answer 365 Call Centre. © 2025. All rights reserved.