Industries
75 Years of 24/7 Reliability
For over 75 years, Answer 365 has been the trusted voice behind thousands of Canadian and U.S. businesses. Our friendly, professional East Coast team answers your calls with warmth and care, ensuring your customers feel valued and satisfied with your service. Whether it’s after-hours support, overflow, or full-time coverage, we deliver flexible solutions that scale with your needs and protect every opportunity.
Key Benefits of Answering Services:
- Always Available — 24/7/365 live answering in English and French, handling calls, emails, SMS, and multi-channel dispatching.
- East Coast Hospitality — Approachable, enthusiastic agents who embody Atlantic Canada’s reputation for friendly, reliable service.
- Fully Customized — Tailored scripts, protocols, and CRM integrations that make every interaction feel like a seamless extension of your team.
- Proven Flexibility — Start with basic message-taking or after-hours coverage and scale up or down—no long-term contracts required.
- Experience You Can Trust — Backed by 75+ years serving over 1,000 clients, with multiple CAM-X awards and top-10 North American rankings.
Service Groups:
We answer for a diverse set of industries with our generalized groupings below. Should you have a specialized inquiry or do not see your industry listed, please do not hesitate to contact us for more information.
Properties & Real Estate
We securely store the contact details of property managers, trades people or agents that are assigned to each building. We manage thousands of overnight calls with discretion and experience.
Read more »Trades & HVAC
We have over 60 years experience working with companies in the Utility sector. Our agents treat your customers with care in emergency situations.
Read more »Medical & Healthcare
We offer custom call-center services for doctors, dentists, home health care, in-home nursing and more. We respect the confidentiality and accuracy of your patient's information.
Read more »Towing & Tire
We have extensive experience partnering with emergency roadside assistance, towing, transport and recovery operations.
Read more »Electricians & Plumbers
We follow your emergency & non-emergency protocol to alert you when a customer needs your services.
Read more »