About Us
We take care of your business .
In today’s highly competitive marketplace, a professional operator providing exceptional care and support will often be your competitive advantage. Live, efficient and accurate telephone answering enhances your professional image, with our clear, english neutral East Coast voices.
At Answer 365, our warm, friendly agents bridge the gap between you and your customers by providing a full range of cost-effective solutions, including:
- Call Centre Services
- Live Telephone Answering
- Order Processing
- Emergency Dispatch Services
- Virtual Assistant
- Appointment Booking
- Data Processing
Reliability, guaranteed
Over the last 12 months, Answer 365 customers have enjoyed 100% reliability. They rest easy knowing their data is protected by advanced security technology, and that the possibility of downtime caused by power loss is virtually eliminated by our use of:
- Industrial generators
- Uninterruptible Power Supplies (UPSs)
- Completely redundant telephone switching system with spare boards and processors on site
- 24-hour emergency protocols
- PRIs over two separate routes
- 2 internet suppliers to improve reliability
