With many contact centres open 24 hours a day, employee security is a huge issue. Employers have a few options to keep their staff safe around the clock, wherever they’re working. Whether your staff members are working off-site or traveling for your business, contact centres are working all hours to help keep your employees safe. […]

Alarm and security companies know one thing: there’s no predicting alarm and security needs. An alarm can go off at any time of the day or night – and staffing up enough people to ensure that the phone is answered 24-7 can make runing your company expensive – fast. The good news is that call […]