Discover How Call Answering Services Can Provide Support to Employees who Work Alone Checking in when working alone is an important safety measure for staff who work independently. Having a check-in procedure can help to ensure a timely response in the case of an emergency or employee absenteeism. When an employee does not check in […]

Were you aware that Answer 365 provides call answering services in multiple languages? If you need assistance for your customers in English, French, or Spanish, we’ve got you covered. Providing call answering and virtual reception services in your customers preferred language is beneficial for many reasons including: 1. Expanded Customer Reach – A bilingual call […]

In the competitive world of property management, incorporating a call answering service into your yearly budget is not just a convenience, but a smart strategy for both residential and commercial property management companies. We Save You Time & Money Property managers juggle various responsibilities every day including maintenance requests, lease agreements, tenant inquiries and more; […]

The landscape of customer service is continually changing and evolving. With new technology on the horizon, it is important to blend innovative solutions with time tested strategies to enhance the customer service experience in 2024. Here are our top customer service tips for 2024 to help your business stay ahead of the curve. Embrace Virtual […]

At Answer 365 We Focus on What We Do Best, So You Can Focus on What You Do Best Did you know that remote reception (call answering and dispatch) can be one the most time saving and cost effective ways to improve your business? In today’s fast-paced world, businesses are continuously looking for new ways […]

With all of the technology available to us today, the telephone has remained a vital tool for your business. How many times in a day are you answering calls from customers, potential leads, employees etc.? Even with email and texting in the mix, one major tool that can help you solidify your reputation is the […]

Please fill our our contact form below and we will get in touch with you! Answer 365 can help your business gain a competitive advantage with award winning call anwering services. With over 1500 clients served in Canada, United States, Europe and Asia we have unmatched experience and expertise in the call-answering industry. email: sales@answer365.ca […]

This winter, allow us to assist you with the demanding tasks. We collaborate with clients across various industries such as HVAC, transportation, property management, and more; guaranteeing the prompt, professional, and friendly handling of all phone calls, including emergencies and after-hours inquiries. Staff Shortage & Scheduling Challenges When dealing with the common challenges of staff […]

Outstanding Service Brings Home National Award! Answer 365 is the proud recipient of CAMX Platinum Plus Award of Excellence for Outstanding Service, 19th consecutive year. Answer 365 of Halifax, NS has been honoured with the exclusive 2023 Award of Excellence for 19 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s […]

HVAC Call Answering – Keeping Your Customers Comfortable All Season Long, Every Season! With cooler weather and warmer homes, comes an increase in calls for HVAC support, maintenance and emergencies. HVAC systems are a great way to keep a home cool in the summer and warm in the winter. However, what happens when an HVAC […]