Answer 365 – Halifax of Halifax, NS has been honored with the exclusive 2022 Award of Excellence for 18 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Answer 365 – Halifax was presented with […]

With cooler weather around the corner, it might be time to start thinking about how the winter season can impact your business and how a call answering service can help your business stay in tip top shape all winter long. We all know how unexpected weather conditions can impact our business, and if you are […]

Job description We are currently looking for friendly, easy going, customer orientated individuals for one of our clients. The perfect fit is someone who is conscientious and values they’re supporting the healthcare profession and who is able to engage in conversations with existing customers, answer questions and place orders (no sales) at the customers’ request. […]

  Absenteeism in the workplace is a struggle for many businesses. Unexpected time off, depending on your industry, can have widespread effects on not only your reputation but also on your income. The Cost of Absenteeism for Your Business When it comes to running your business absenteeism in the workplace can be costly. In 2021 […]

Are your customers reaching out to your business online? If you have a contact form on your website, a chatbot, or automated answering set up on social media – you may still be missing out on sales opportunities and important interactions with your customers. While automation may seem like a good idea for your business, […]

Running a small business has its challenges, but call answering doesn’t have to be one of them! Find out how a 24 hour call answering service can help your small business get ahead. Positive Business Reputation & Testimonials Small businesses rely on happy customers to spread the word about their business. When you answer the […]

Warm weather and sunshine! It is that time of year and summer is almost here. This is the time of year when employees have vacations planned and are ready to spend more time with family and friends in the great outdoors. With that in mind, here are our top tips for keeping employees motivated during […]

Summer is almost here! Is your team READY for some much needed relaxation? Did you know that taking time off is just one way to reduce burnout in the workplace? What is Burnout? Burnout is a set of symptoms resulting from continuous or repeated stress. It can occur due to workplace demands, family life and […]

Summer is around the corner and that means warm weather, sunny days and vacation! If you are a contractor, a business owner, or an entrepreneur you know that summer means time off for you and your employees. While it is important to recharge, see friends and family, enjoy yourself and soak up the sunshine, it […]

Are you a contractor looking for call answering support? Whether you are a plumber, electrician, paver, roofer or any other trade contractor, we can help! Here are the top 3 ways we can help your business. You Get the Work Done, We Take the Phone Calls Most contractors are on the road, getting quotes done […]