Did you know the cost of acquiring a new customer is more than keeping a current customer? In fact, According to Harvard Business Review, “Depending on which study you believe, and what industry you’re in, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.” Losing just […]

Thinking about hiring a virtual assistant for your business but not sure where to begin? Find out more about how this much needed business support can you help you build and grow your business. Virtual Assistants Help Businesses Grow Running a business is more than a full time job! From the day-to-day responsibilities to ensuring […]

We are proud to announce that Answer 365 of Moncton, NB has been honoured with the 2020 CAM-X Award of Excellence.  The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Answer 365 was presented with the […]