There are many things to consider when looking for a Call Centre solution for your business.  I should also advise you that it is not always about price.  Most Call Centre’s charge by the minute after your allotment of base minutes is consumed.  Simply put there is much more to price when searching out a […]

Congratulations goes out to Bill Tucker of Answer 365 for winning the 2012 Tom Ryan Award for Ethics, Integrity and Quality Above All. WireService.ca Press Release – Grimsby, ON, Nov 8, 2012 – Congratulations goes out to Bill Tucker of Answer 365 for winning the 2012 Tom Ryan Award for Ethics, Integrity and Quality Above […]

By Paul Roy, Director of Sales I see it as common practice that many people push their calls to voice mail as they deem themselves to be busy to answer the call. I believe if you are not faced with a close dead line that requires your immediate attention you are actually taking more time […]