10 Customer Service Quotes

Make 2016 the year of customer service for your organization.
Here are 10 of our favourite customer service quotes that are sure to inspire you throughout the year.

1. “Service is not something you do. It is something you are.” – Stella Payton

2. “A complaint is a unique opportunity to strengthen the relationship with the client.” – Kevin Kelly

3. “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton

4. “It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, everything else is much easier.” – Doug Smith

5. “Your best customers leave quite an impression. Do the same, and they won’t leave at all.” – SAP Ad

6. Your customer doesn’t care how much you know until they know how much you care. – Damon Richards

7. “Being on par in terms of price and quality only gets you into the game. Service wins the game. ” – Tony Allesandra

8. “Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work.” – Martin Oliver

9. “Customer service represents the heart of a brand in the hearts of its customers.” – Kate Nasser, The People-Skills Coach

10. “Well done is better than well said.” – Benjamin Franklin