Answer 365 Core Values – Rooted in East Coast Culture
Teamwork: East Coast culture is known for its deep-rooted community and sense of support. At Answer 365, we continue to foster these values by maintaining a workplace culture embedded in collaboration and cooperation. We strive to keep teamwork at the forefront of our operations. This approach allows for our teams to thrive and work seamlessly together, resulting in exceptional service delivered by a unified team that embodies the East Coast spirit.
Honesty & Trust: On the East Coast, sincerity is central to our culture. People value kindness, honesty, and trust, when building long-lasting relationships. At Answer 365, we carry these values of sincerity into our work and the partnerships we build with our clients. We are committed to open communication, keeping our promises, and providing transparent service so clients experience the integrity and sincerity that defines East Coast culture.
Commitment: The East Coast has a rich history of discovery. From early explorers to present day residents, the region holds a spirit for learning. At Answer 365 we carry this forward with a team committed to excellence, innovation, and growth. We believe a willingness to learn is necessary to provide quality service, we prioritize and instill this value in our workplace culture to ensure clients receive the highest level of quality service.
Customer Satisfaction: At Answer 365 we take pride in providing our clients with charming East Coast hospitality. The East Coast is a highly sociable environment where people enjoy positive conversation, which we believe shines through in our customer service. When interacting with us, our clients experience the true hospitality of the East Coast with conversational curiosity, demonstrating care, and enjoying true expressions of interest in the needs of our customers.
Testimonials
“We have been using Answer 365 for 30 years. As a 24/7 service company, we need to be available to our customers any time of the day or night and Answer 365 makes this possible for us. They are extremely professional, prompt and provide great customer service. We value our partnership with this long-established company.” Sharon MacKinnon, Office Manager | Halifax
“Answer 365 has been extremely supportive and displayed the utmost professionalism anytime I have needed assistance. They are thorough, detailed, and we have received positive feedback from both internal and external clients about call management. It has been a pleasure working with them over the past few years” Carrie Coombs, Human Resources Coordinator | Calgary
“Can’t tell you how much it’s a pleasure working with the entire crew at Answer 365. I’ve NEVER experienced an organization in your industry that is SO responsive, accepts feedback and truly CARES. It’s been a blessing. Express my sincere appreciation and thanks to everyone INCLUDING THE OPERATORS.” Kevin Bright, Chief Technology Officer Pittsburgh – Tampa
Our Memberships & Awards
When you choose Answer 365 for your telephone service needs, your customers receive professional, award-winning service from friendly, easy-to-understand people. At Answer 365, our outstanding service has been recognized by a number of awards including:
- Tom Ryan Integrity Award
- The Platinum Plus Award of Excellence – Cam-X Canadian Call Management Association 22 years consecutive.
- Superior Agent Service Award for Outstanding Service – NAEO
- Prestigious “BEST CALL” North America 2023
- Top Ten North America 2026