5 Ways to Show Your Customers Some Love this month

Your customers are the beating heart of your business, so make sure that you’re showing them plenty of love. Here are five ways you can show your customers some love this month.

Let them know that you’re there for them

Nothing says love like great customer service, at least where your customers are concerned. Focus of ensuring that every customer transaction meets the needs of each individual customer. This may mean giving your customer service staff the freedom to go above and beyond for your customers, but it will also mean customers will feel the love coming through loud and clear.

Reward their loyalty

It’s easy to get new customers with shiny rewards, but what are you doing for your most loyal, long-time customers? If the answer is ‰Û÷nothing’, you need to think again. Reward customer loyalty with exclusive discounts, special offers, or free gifts, if applicable. This will remind your customers why they fell in love with your business in the first place.

Share your love on social media

Love your customers more than anything? Tell the world via social media and encourage your customers to do the same. Active social media can help develop your brand culture, which can go a long way towards helping with customer retention. If your customers feel like a part of your social ‰Û÷family,’ they’ll be more likely to stay with you and introduce you to their friends and families.

Send them a note

Who doesn’t love a love letter? Take the time to send your customers a written (it can be typed) letter telling them why you love and appreciate them. Customers want to feel appreciated, and this one small gesture can go a long way towards establishing a better relationship with your customers.

Give them an unexpected gift

If your business sells physical products, throw in a small freebie with every order. If your business offers a service, offer a free trial of another product or service you offer, no strings attached. Unexpected surprises keep your customers delighted and coming back for more, so get creative and don’t hold back.

For more great tips and ideas for your customer service, check out the Answer 365 blog regularly.