Why Your Business Should Use Remote Reception

If you have a business that doesn’t need a full-time receptionist or one that that fields calls for hours, using quality remote reception may be a solution that saves your business money and makes your clients happy.

Here’s how a high-quality remote reception team can help your business:

An answered phone call may mean a lost client.
Use remote reception to make sure your business phone is answered every time it rings. A remote receptionist may be able to redirect a call to someone who can help them immediately, or answer any questions themselves.

Provide your clients with reliable customer service.
Your callers can always expect a friendly, knowledgeable voice to be there when you can’t be. They will be greeted according to your detailed specifications, and messages are sent to you via text, email or fax.

Save money on equipment and staffing.
You could save a great deal of money by skipping the assistant and hiring a remote team to handle your reception. Instead of paying the wages of one or more new permanent staff members, plus paying for the computers and telephone equipment that they’ll need to do their job, you can use a remote reception service and meet client needs from outside your actual office at a much lower financial cost to your business.

Reduce time and stress.
A remote reception team can take lengthy, time-consuming calls and handle them professionally so you won’t have to offend a client or waste your or your client’s time.

Contact Us to find out whether remote reception is right for your business.